Legal & Terms

Terms of Service

The legal agreement between you and Emport governing your use of our service.

Last updated: March 24, 2026
Terms at a Glance

You must be 18+ years old and have authority to agree to these terms

You are responsible for your data and HubSpot integration

We provide the service "as is" with reasonable uptime commitments

You can cancel anytime and we'll process refunds per our policy

Agreement to Terms

By accessing or using Emport ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Who Can Use Our Service

  • • You must be at least 18 years old
  • • You must have the legal capacity to enter into agreements
  • • You must have authority to bind your organization (if applicable)
  • • You must comply with all applicable laws and regulations
Description of Service

Emport is a SaaS platform that provides CSV processing and HubSpot contact import functionality. Our service includes:

CSV Processing
AI-powered column mapping and data validation
HubSpot Integration
Direct import to your HubSpot account
Data Quality Tools
Duplicate detection and validation rules
Import Preview
Simulated results before actual import
Your Responsibilities

Account Security

  • • Keep your login credentials secure and confidential
  • • Notify us immediately of any unauthorized access
  • • Use strong passwords and enable 2FA when available

Data Compliance

  • • Ensure you have rights to import the data you provide
  • • Comply with GDPR, CCPA, and other privacy laws
  • • Obtain proper consent for marketing communications
  • • Respect unsubscribe requests and opt-out mechanisms

Acceptable Use

  • • Use the service only for lawful purposes
  • • Don't attempt to reverse engineer or hack our systems
  • • Don't use the service to send spam or malicious content
  • • Respect rate limits and fair usage policies
Prohibited Uses

You may not use our service to:

Violate Laws or Regulations

Use the service for any illegal or unauthorized purpose

Infringe Rights

Violate intellectual property or privacy rights of others

Harm the Service

Attempt to disrupt, damage, or gain unauthorized access

Spam or Abuse

Send unsolicited emails or engage in abusive behavior

Subscription & Billing

Billing Terms

  • • Subscriptions are billed in advance on a monthly/annual basis
  • • All fees are non-refundable except as stated in our refund policy
  • • We may change pricing with 30 days notice
  • • Failed payments may result in service suspension

Cancellation

  • • You may cancel your subscription at any time
  • • Cancellation takes effect at the end of your current billing period
  • • No refunds for partial months unless required by law
  • • Your data remains accessible until cancellation takes effect

Refund Policy

  • • All fees are non-refundable except as required by law
  • • No refunds for violations of these terms
  • • Contact us if you have billing issues
  • • We'll work with you to resolve any problems
Service Availability
Service Availability
Best effort uptime
We strive for reliability
Maintenance
As needed with notice
Minimal disruption
Support
Email support
Response within 24-48 hours
Data Security
Standard security measures
Industry best practices

Service Quality: We're a small team focused on providing a reliable, user-friendly service. We'll communicate any issues promptly.

Intellectual Property

Our Rights

Emport and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain ownership of your data and content. You grant us a limited license to process your data solely for the purpose of providing our service.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our service in accordance with these terms. This license terminates automatically if you violate these terms.

Disclaimers & Limitations

Service "As Is"

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

In no event shall Emport be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Maximum Liability

Our total liability to you for any claims arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

Termination

Termination by You

  • • You may terminate your account at any time
  • • Cancellation takes effect at the end of your billing period
  • • You remain responsible for any charges incurred

Termination by Us

  • • We may terminate for violation of these terms
  • • We may terminate with 30 days notice for business reasons
  • • Immediate termination for serious violations

Effect of Termination

  • • Your right to use the service ceases immediately
  • • Your data may be retained for legal compliance
  • • Surviving provisions remain in effect
Governing Law & Disputes

Governing Law

These terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Class Action Waiver

You agree that any legal proceedings will be conducted on an individual basis and not as a class action or consolidated proceeding.

Changes to Terms

Modification Rights

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.

Continued Use

Your continued use of the service after any changes constitutes acceptance of the new terms. If you disagree with the changes, you must stop using the service.

Notification

For significant changes, we may also notify you via email or through the service interface at least 30 days before the changes take effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: contact@emport.io

Response Time: Within 5 business days

Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.